Welcome to SHE DOPE BY DIANE B FAQ page! Here, we've gathered answers to some common questions about our business operationS. If you have any additional inquiries, please feel free to reach out to our customer support team during our business hours.

Q: How do I order a custom fedora with my name on it?

A: I know it’s kinda confusing when you’re searching for an actual design to choose from online. All fedoras are custom hand- painted unless you are ordering solid colors.

Here’s 3 easy steps to help you:

          (1) Find the color Fedora you love.

          (2) Add it to your cart.

          (3) Leave your requested details in “Customer  

              Notes” at checkout. Yep! That’s it! DONE

Q: What is pre painted fedoras?

A: Pre-Painted fedoras are fedoras that has already been painted. What you see, is what you will get. You can not make any changes. 

Q: Do you offer local pick-up options?

A: Yes, we offer local pick-up for customers in the Chicago area for on hand product only. Not custom items. When placing your order, select the local pick-up option at checkout if applicable. Once your order is ready, you will receive an email notification with instructions on how to collect your order from our location during our business hours M-F 10 am - 4pm 

Q: What should I do if I encounter an issue with my order?

A: If you encounter any issues or have questions about your order, please contact our customer support team during our business hours via the chat box on our website. We'll be happy to assist you in resolving any concerns.

Q:How can I contact She Dope Customer Service?

A: You can reach out to us through our Contact Us page on our website, or you can send a message via the chat box on our website. Our customer support team will respond to your inquiries as soon as possible during our business hours.

Thank you for choosing us! Owner Diane B xoxo